Plain-language definitions of the terms behind AI sales agents and compliant lead qualification.
AI sales agent
An AI sales agent is software that holds real sales conversations with leads — answering questions, qualifying interest, and booking meetings — instead of a person doing it manually. Revenue Funnel is an AI sales agent that works on WhatsApp. Learn more →
WhatsApp lead qualification
WhatsApp lead qualification is the process of determining, through a WhatsApp conversation, whether an inbound enquiry is a genuine prospect worth a salesperson's time — based on need, intent, and fit. Learn more →
Lead qualification
Lead qualification is deciding which inbound enquiries are worth pursuing. It separates ready-to-buy prospects from browsers so sales teams spend their time where it converts. Learn more →
Human handoff
Human handoff is the moment an AI agent passes a conversation to a person — with full context and a summary — when the lead is qualified or the topic requires a licensed human. Revenue Funnel hands off on regulated triggers. Learn more →
PDPA (Personal Data Protection Act)
Singapore's PDPA governs how organisations collect, use, and disclose personal data. Revenue Funnel is consent-first: it captures PDPA consent before any lead data is used or sent to the AI. Learn more →
MAS regulated advice
Under MAS rules, recommending specific financial products or giving tailored financial advice is regulated activity. Revenue Funnel stays on the education side of this line and never gives regulated advice — a compliance guardrail enforces it. Learn more →
SDR (Sales Development Representative)
An SDR qualifies inbound and outbound leads before passing them to closers. Revenue Funnel automates the SDR's instant first response and qualification work on WhatsApp, around the clock. Learn more →
See these ideas in action
Book a demo of Revenue Funnel and watch the agent qualify a lead end to end.